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Overstock Review – Is Legit or Scam?

Published

3 years ago

March 28, 2022

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Overstock is a department store that advertises as “passionate about doing [their]part to make life better”. If you were wondering how they do that; they add that it’s by “providing high-quality merchandise, great value, and exceptional customer service”.

Yes, Overstock is legit. It is not a scam because you are going to receive any item you buy from the store. And also, your money, as well as credit card details, will not be stolen.

Given that the bulk of the company’s business is from close-out merchandise, one big question is whether the company really provides high-quality merchandise. If they have the quality, do their prices really represent value for money? Also, does the company offer services that we’ll want from the ideal e-commerce platform (such as easy ordering, fast delivery, effective customer service, and more)? In the first place, is Overstock genuine?

This Overstock review will examine Overstock in order to provide the information that will help you answer these questions and more.

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Overstock review at a glance

Website is www.overstock.com
Founded in 1999 (but its roots can be traced back to 1997)
Offers a wide variety of products ranging from home items, outdoor items, apparel, jewellery, and more
Overstock is essentially a discount retailer, so prices in the store are significantly lower than those of the regular retailers
Ships merchandise worldwide
Free shipping is offered
Return window is 30 days from the delivery date
Customer support is available via email, telephone (text and call), live chat, and social media

Overstock Overview

What is Overstock? Background

Overstock was born in 1999 when Patrick M. Byrne acquired Deals and changed its name to Overstock. Before then Deals.com had been operating since 1997, and its name suggests was a place to find bargains.

The 1999 change in ownership might have caused a name change; it might have also caused a change in the operation of the Company; however, it did not cause the Company to deviate from its purpose. Overstock continued to provide good value, and barely a year after was already being named as “the best place to find bargains”.

Business Model

The change in operation is that as Deals.com, the Company was connecting small businesses who deal on close-out inventory to retailers and manufacturers needing to clear their inventory; but as Overstock, the Company simply buys the close-out inventory from the manufacturers and retailers needing to clear their inventory and then directly provides the items to customers. Thus, the change was from one of liaison to retailing.

In a world of trends, items quickly become “yesterday items” that need to be pushed out; and that is one of the reasons for all the clearance sales offered by retailers. However, most often than not, these clearance sales do not completely do the required clearing out, and the retailers are left with surplus inventory. That is where companies like Overstock come in.

Overstock mop up this excess inventory (which also include returned inventory), and put these items up for sale on the platform. Because Overstock gets the close-out inventory at give-away prices, they are able to list the items at discounted amounts. Thus, Overstock is a discount retailer.

When Overstock re-launched in 1999, becoming a discount retailer, the Company exclusively listed and sold close-out merchandise. However, over the years, Overstock has started new listing items exclusively manufactured for the Company. Also, some of the products you’ll find in Overstock are offered by third-party sellers. On getting to the product information page of any item listed in Overstock, finding “Sold and Shipped by an Overstock Marketplace Seller” tells you that the item is one of the items not directly sold by Overstock.

Social Responsibility

Overstock will make a fine destination for conscientious shoppers because of their strong social responsibility focus. Apart from actively supporting several local and national charities, this can be seen in their operations.

The company offers carbon-neutral shipping; and since 2010, all products made from exotic animal skins have been removed from the site, making Overstock a true fur-free and ivory-free retailer.

Products

Product Range

You’ll want a store that holds a variety of products so that you can get most of your needs in one place. Making all your purchases in one place is desired not only because it is convenient, but also because it results in cost savings. For example, you may qualify for a large order discount and you will have to pay to ship one order instead of paying to ship multiple orders from different online stores.

Overstock does excellently well in this regards. The platform, being a department store, holds a wide range of product. The product categories that’ll open in their menu (and the various items you can get in each category) are as follows:

Home and Garden – Area Rug, Home Décor, Art Gallery, Garden and Patio, Housewares, Kitchen and Dining, Small and Large Appliances, Home Improvement, Bath
Furniture – Living Room Furniture, Bedroom Furniture, Dining and Bar Furniture, Bathroom Furniture, Kids’ Furniture, Garden and Patio, Home Office Furniture
Rugs – Indoor Rugs, Outdoor Rugs, Rug Pads
Bed and Bath – Fashion Bedding, Sheets, Down Bedding, Baby Bedding, Kids’ Bedding, Teens Bedding, Blankets and Throws, Bed sheets, Mattress Pads, Mattress Protectors, Mattresses, Pillows, Memory Foam, Bath and Towels
Clothing and Shoes – Women Clothing (Dresses, Tops, Plus Sizes, Pants, Intimates, Suits and Suit Separates), Men’s Clothing (Shirts, Suits and Suit Separates, Shorts, Athletic Clothing, Sports Coats and Blazers), Shoes (Women – Boots, Flats, Slippers, Wedges, Bootie; Men – Boots, Sandals, Slippers, Loafers, Designer Shoes, Sneakers), Designer Tops, Children’s Clothing, Sunglasses, Accessories (Belts, Scarves, Shawl, Hats, Wallets, Umbrellas), Handbags
Jewellery – Rings, Wedding Rings, Necklaces, Earrings, Bracelets, Fashion Jewelry, Men’s Jewelry, Women Jewelry, Other Jewelry
Watches – Men’s Watches, Women Watches, Children’s Watches, Watch Accessories
Health and Beauty – Beauty Products (Haircare, Makeup, Make-Up Brushes and Cases, Bath and Body, Skin Care), Perfumes and Fragrances, Fitness and Nutrition, Health care and Supplies, Holistic Supplies, Mobility and Transportation (Rollator/ Walker)
Electronics – Cell Phones and Accessories, Computers and Tablets, Cameras and Camcorders, Home Theater and Audio, TV and Video, Home Office Equipments, Telephones, Monitors and Displays, Printers and Scanners, Computer Hardware and software, Home Automation and Security, Video Games
Sports and Outdoor – Exercise, Winter Sports, Outdoors, Gold Equipments, Women Sports Clothing, Men’s Sports Clothing, Sports Collectibles, Recreation Room
Luggage – Luggage Sets, Wheeled and Checked Luggage, Carry On Luggage, Bags, Business Cases, Garment Bags, Travel Accessories, Kid’s Luggage,
Baby – Clothing and Shoes, Baby Gear, Feeding, Baby Bedding, Nursery Décor, Diapering and Potty, Baby Furniture
Craft and Sewing – Scrapbooking, Die Cutting, Crafts, Stamping, Lamps and Magnifiers, Sewing and Quilting, Knit and Crochets, Cross Stitch and Needle Work
Office – Office Furniture, Office Electronic, Filing and Storage, Presentation and Audio-Visual Supplies, Office Wall Art
Food and Gifts – Gift Baskets, Gourmet Foods, Flowers and Plants, Jewelry and Watch Boxes, Musical Instruments, Humidors and Cigars
Toys and Hobbies – Games and Puzzles, Outdoor Play, Dolls and Doll Houses, Pretend Play and Dress-Up, Bikes and Ride-Ons, Kid’s Electronics, Remote Control Toys, Action Figures, Arts and Crafts, Building Blocks, Die-Cast and Toy Vehicles, Learning and Educational Toys, Recreation Room, and Musical Instrument
Pets Supplies – Bird Supplies, Cat Supplies, Bee-keeping Supplies, Chicken Supplies, Dog Supplies, Equestrian Supplies, Fish Supplies, Reptile Supplies and Small Animal Supplies
Emergency Preparedness – Warmth and Shelter, Emergency Apparel, Water Storage, Sanitation and Hygiene, Emergency Power, Survival and First Aid Kit, Food Storage, Emergency and /Survival Gear

On the landing page of Overstock’s website, you’ll find the words: “Sign In and get Best Shopping Experience”. As every online shopper will know, a good shopping experience starts with easy ordering. The Overstock website makes ordering a breeze. You can easily find particular items because the items are properly categorized.

For instance, in the apparel department of most stores, you can only see sections for men and women; and in each section, you’ll find subsections for the different clothing products (dresses, shirts, etc); and that will be all. But in Overstock, you’ll get further subsections. For example, the dresses section is further divided by dress length (into midi dresses, mini dresses, knee length dresses, etc), by occasion (into cocktail dresses, work dresses, etc), by material (into chiffon dresses, lace dresses, silk dresses, knit dresses, etc), and much more. Thus, you can get easily get at particular items.

Inventory Size

Will you want to find only two items to select from when shopping, or will you want a large inventory to select from? Many shoppers will go with the large inventory; and so will I. With a large inventory, you are more likely to find pieces that match your preferences/ tastes. Thus, the ideal store will not only provide a variety of products, but a large inventory of each product type.

Overstock does relatively well in this regards. One cane that was used against Overstock was that getting an item in the store is “hit and miss”. This was because the store operated exclusively on close-out merchandise; thus, the items it could list depended on the items it could get as surplus inventory from the retailers that served it. However, with Overstock beginning to list new items manufactured for it, the store has been able to largely address that problem.

For example, at the time of writing this review, we were able to find products in all sections and subsections of the various departments in the store. More importantly, the inventory in any product section was impressive. For example, in the women section in the Apparel department, there were 2,125 items in the Dresses subsection, and 713 items in the Pants subsection. Also in the Jewelry department, the fine jewellery section had over 85,042 items, with fine necklaces over 20,000, and fine earrings over 30,000.

That said; you won’t be short of options when shopping in Overstock, no matter the department of the store that you visit.

Product Quality

High-quality merchandise is one of the first things that Overstock promises to provide in order to make the lives of their customers better.

Overstock ticks the box in this regard because, on the whole, the quality of their items is very good. The Company goes to length to ensure that the close-out items it absorbs meet high-quality standards. Also, its new items are sourced from suppliers committed to high-quality standards.

Items listed in Overstock are also well reviewed. On the product description page of every item, you can find reviews dropped by customers who have bought and used the particular item. If you do not trust reviews on their site, you can also review in independent online platforms. Though you’ll find some negative reviews thrown in, on the whole, the reviews are largely positive. Thus, it’s safe to say that Overstock holds good quality items.

Price, Promotions and Related Policies

Price

One of the first thing customers looks at when shopping prices. With money not growing on trees, customers want to get the best value for money at all times; and thus will be attracted to stores that offer quality merchandise at affordable prices.

It should be said that Overstock’s operating model means the store should provide items at prices lower than the regular retailers. One of the three promises of Overstock is “great value”; in other words, providing the best prices around. Thankfully, Overstock does excellently in terms of pricing.

Barely one year after the platform launched, Overstock.com was already being named “the best place to find bargains”, and a few years later the store was also called the “place for price-conscious holiday shoppers” by Time Magazine. Fast forward to today and Overstock still remains one of the best places for the best deals. This is because all the items in the store are listed at discounted prices. In fact, Overstock prices easily beat that of many other stores.

We looked at the prices of some of the items in Overstock and compared it with what is obtainable in the industry. For example, we closely checked the apparel department, particularly the women section, and we saw that items listed were 20% – 56% off the prices you’ll find in even fashion stores regarded as offering low and affordable prices. One Maxi Boho Harem Long Sleeve Dress got our attention for the numerous reviews it had. Most importantly, the dress started selling at $25.19; but in many “cheap” fashion stores, similar dresses can easily hug $50.00.

Promotions

The search for the “best value for money” make customers seek out promotions. This is not hard to understand as promotions allow customers to get items for less than the regular prices or even for free.

Given that Overstock items are already discounted, we didn’t expect to find many cost-saving opportunities. However, we were set for a good surprise. Overstock runs different promotions that knocked their already low prices even further down.

At the time of writing this review, Overstock was advertising a “memorial day blowout” sale that promised up to 70% off prices (+ free shipping) of selected items. Another prominent promo promised 25% off “summer Refresh Essentials by Safavieh”. There was also a welcomes offer; which rewards you with $30 when you spend over $300 on your first purchase. There were other countless coupons which knocked off various percentages off listed prices.

Most of these promotions are time-limited, so you’ll have t check the website from time to time to know what promo is running at any particular time. Alternatively, you can subscribe to Overstock’s newsletter, for direct info on current deals. Signing up for the newsletter is even incentivized; as you’ll get 10% off your next purchase. That said; with the right promotions, you can really clinch wonderful deals in Overstock.

Financing

If you must have an Overstock item but cannot currently cover its price, you don’t have to let the item pass you by. This is because Overstock has different financing plans that allow you to buy now and pay later. With the Overstock credit card, you can access four different interest-free financing plans. However, there are minimum order requirements as follows:

6 months plan – requires a minimum order of $249
12 months plan – requires a minimum order of $499
18 months plan – requires a minimum order of $1,499
24 months plan – requires a minimum order of $1,999

Apart from these financing plans, when purchasing Mattresses, there are a 60 months special financing plan that is offered. However, the plans are only interest-free if the purchase balance is paid in full within the promotional period. Where payment is not completed, interest (29.24%) will be charged to the account.

Shipping

Since your order has to be shipped from the warehouse/fulfilment centre o the online store to your address, shipping is important when reviewing online stores. The most important shipping considerations are shipping destination. Shipping times, and shipping costs.

Shipping Destination

Perhaps one of the first things you should check in an online store you are considering to make your purchases at is whether the store ships to your destination. It’s a no-brainer because if the store does not ship to your destination, even if you somehow succeed in placing an order, it will be difficult to receive delivery of your order. Thus, you’ll want a store that ships to many worldwide locations so that your destination is more likely to be served by the store.

Overstock does very well in this regards because the department store ships merchandise to all corners of the world. Their coverage span 54 countries in the Americas, 40 countries in Europe, 43 countries in Asia – Pacific, 9 countries in the Middle East, and 34 countries in Africa.

This shows that Overstock has one of the widest shipping coverage amongst online stores. However, it should be noted that not all products in the store can be shipped to international destinations. For example, furniture and perishables cannot ship to most countries.

Shipping Times

No one will want to wait endless after placing an order to receive delivery of the package. Thus, the ideal online store should feature fast delivery.

Waiting time for an order is dependent on order processing time and package shipment time. Overstock ticks the box on both counts. For order processing; all the items are at an Overstock warehouse, so it takes the store only 1 – 2 business days only to process orders and dispatch them for shipping. With some stores taking up to 5 days to process orders, Overstock’s processing time of 1 – 2 business days comes out as quick. Thus, orders are ready to ship relatively faster.

Shipping times for orders are varied depending on where the item will be shipping to. You’ll find applicable shipping times displayed during checkout. However, the shipping times are always relatively fast times.

Shipping Costs

The acquisition cost of any online purchase will include its purchase price and its shipping charges. Thus, even when an item is acceptably priced, high shipping charges may make it too expensive to acquire. That said; the ideal online retailer will offer shipping costs that are as low as possible.

The lowest shipping cost one can get is free shipping. Thankfully, Overstock offers free shipping (albeit, with minimum order requirements). If your order is over $45, you can get it shipped to your door free of charge. However, the offer applies to only US customers, so you’ll have to be in the US to receive free shipping. Where free shipping does not apply, Overstock charges fair shipping prices, which you’ll find displayed during checkout.

Returns

Online purchase is different from traditional purchase where you walk into a brick and mortar store, pick and assess an item, then pay for it and walk out with it. Online purchases are characterized by blind purchase where you have not physically assessed an item. Even with the resources, the store provides to help in your buy decision, there’s the possibility that the physical item, when received by you, does not wow you as it did when viewing the product images. Also, things could go wrong in transit, and an item that leaves the retailer’s warehouse sound may get to you damaged. Lastly, it’s possible that an entirely wrong item is delivered to your door.

Thus, the ideal store should allow customers to return items that are less than satisfactory. Overstock (like any serious retailer) allows returns of items, and their return policy is set out below.

Return Process

You want an easy return process, and that is what Overstock provides. To return an item from your Overstock order, the first thing to do is to cancel the transaction contract. However, to cancel, you’ll have to contact the Company using the “My Account” link at the top of each page of the Overstock website.

After signing into your account, click on “My Orders” to view your orders, then click “return an item” next to the item you want to return, provide the necessary return information, and then submit. You can then proceed to print your return label. After that, you’ll have to return the item to the Company. You can proceed to package the item appropriately, attach the shipping label, and then ship the package to the return shipping address.

It should be said that while the process is not overly cumbersome, it’s not the simplest there can be. Most online stores don’t require you to contact them to make returns; they do this by enclosing a return label with the order (eliminating having to print a label).

Return Window

Retailers accept returns getting to them within a time period, and Overstock is no different. That said; so that your returns will not get to the retailer late and be rejected, you’ll want an extended return window.

In this regards, Overstock has a very friendly policy. The Company offers a return window of 30 days from the delivery date. That is, every item to be returned to the store must get to the return shipping address within 30 days of the item being delivered to you. However, since you have only 14 days from the delivery date to cancel the contract (communicate the intention to return an item to Overstock).

This offer is good in itself because 30 days is the industry average return window. However, returns that get to the store after 30 days may still qualify for a refund; albeit a partial refund which will depend on how late the items are received.

Condition of Return Items

Almost all retailers have policies that read along the lines of “items to be returned must be in their original new condition”. In these stores, returned items that show any sign of usage are, most often than not, rejected.

Though Overstock also states that items to be returned must be in the conditions they were in when delivered to you; that is for you to qualify for a full refund. If upon inspection, items are determined to show sign of usage, instead of outright rejection (as most other retailers will do) Overstock will apply a partial refund, the sum of which will depend on the condition of the item.

Cost of Return

When you have to return an item to its retailer, the last thing you’ll want to meet is prohibitive return costs. Thus, the ideal online retailer will offer the cost of returns that are as low as possible.

The lowest possible return cost is zero (that is, free return shipping). Overstock does offer free return shipping, but only if the return is necessary because of an error by Overstock (where incorrect items are sent), or if the return was for a defective or damaged item.

Where returns are made because of buyers’ remorse (such as where customers change their mind about the order, or where the wrong size has been ordered, etc); the customer will have to cover return shipping.

Returns Processing and Refunds Policy

Overstock issue refunds as cash via the original payment methods. This means you can proceed to another store and use the funds there for your future purchases. This is way better than stores that exclusively issue store credits for returned items, as store credits tie the customer to the store, meaning that the funds must be used in the particular store for future purchases.

Also, Overstock does not refund the original shipping cost, except where the returns are for defective, damaged, or incorrect items that were delivered.

To how long you’ll have to wait to be refunded after sending in the unwanted item, Overstock is one of the better performers in the business. You can expect to receive your package within four weeks of shipping it to the facility of Overstock. However, this four weeks waiting period includes the return shipping time, which may be up to 14 days, and the fund processing by your financial institution which may take up to five days. The actual time it’ll take Overstock to process returns and issue refunds is just about five working days.

This is one of the fastest returns processing time in the industry. There are online platforms that take weeks to process returns alone; if you add return shipping time to that, you’ll end up waiting almost endlessly in such stores.

Customer Support Service

If you are considering using an online store, you’ll have questions about the store, and its offerings. Therefore, you’ll want a store that provides answers to questions that customers will have. Also, after placing an order, you may have issues with the order; and you’ll want a store that gives customers needed assistance. Therefore a review of an online store is not complete without looking at its customer support service.

For direct contact with a customer care agent of Overstock, a number of channels are provided, which include an online contact form, email support, live chat, text messaging support, telephone support, and social media support. This covers almost every customer support channel in use in the modern world. Thus, you’ll not be short of options if you need assistance from Overstock.

For the email service, you can contact an Overstock agent through a contact form available on the Overstock website, or you may send an email directly from your account to the email addresses: [email protected] (for US customers) and [email protected] (for international customers). For text support, you can send your messages in at any time of the day; and the number to use is 1-385-257-9241. However, with these channels, you’ll need to wait a few hours for the support service to respond with the needed assistance.

If you’ll rather get an instant response, you may use the live chat (accessible from the website) or the telephone service. The numbers to call are 1-800-843-2446 (for US customers), and 00-1-919-576-9926 (for international customers). For social media support, you can reach Overstock through its handles on Facebook, Twitter, and Instagram.

However, customer support of Overstock is not available round the clock. Even when you can send a support email or text message at any time and any day, you’ll expect to receive a response only during the active period of the support service. The service is active for US customers between 8:00 am – 12:00 am EST (Mondays – Fridays) and between 9:00 am – 9:00 pm EST (Saturdays and Sundays); but for international customers, the service is available only between 8:00 am – 10:00 pm EST (Mondays – Fridays), while it is closed on weekends.

While it’s already disappointing that a world-serving platform like Overstock does not offer 24/ 7 customer support, it is even more disheartening that international customers cannot get help on the weekends.

Not only does Overstock provide different channels to reach its support department, but the store also provides fast and very helpful feedback. Overstock has received different awards for effective customer support, and you’ll also find positive reviews of the support service in online platforms with customers satisfied with the promptness and helpfulness of feedback received. Visit Overstore similar stores at Zappos and Fashionmia.

Summary

Overstock provides virtually everything; you’ll find a wide variety of items that range from home items, electronics, apparel, and more. As its name suggests, Overstock merchandise consists mainly of close-out inventory of other retailers. However, you’ll high-quality pieces. As a discount retailer, Overstock is able to provide very low prices.

Thus, Overstock will be a fine destination to anyone looking to get good bargains. Relatively fast delivery, friendly return policy, and an effective customer support service complete the service offering, making Overstock an e-commerce platform with one of the best shopping experience around.

Pros:

Holds a wide range of items, which range from home items to outdoor items, and from apparel and beauty products, etc
Socially responsible retailer (e.g. does not offer any product from exotic animal skins)
A discount retailer that provides knock-off prices
Ships merchandise to all corners of the world
Offers a return window of 30 days from the delivery date
Give partial refunds for returned items received late or in used condition
It takes about 5 days from receipt of returns to process returns and issue refunds
Support a lot of options for contacting customer support service

Con:

Customer support is not available round the clock

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Zulily Review: Is It Legit? Plus, Tips & Tricks

Published

2 years ago

April 15, 2023

admin

Table of Contents

Zulily Overview

Zulily is an online retailer that offers a wide range of products including clothing, accessories, home goods, toys, and more. It operates as a flash sale site, which means that it offers limited-time sales events on various items. Zulily was founded in 2010 and quickly gained popularity for its unique business model and discounted prices.

The company’s primary focus is on providing its customers with a curated selection of products from different brands and designers at deeply discounted prices. Each sale event typically lasts for a few days and features a specific brand or category of items. Zulily’s website and mobile app serve as the platforms where customers can browse and purchase products during these events.

One of the key features of Zulily is its emphasis on discovery. The company aims to provide a unique shopping experience by introducing customers to new brands and products they may not have encountered elsewhere. This approach sets Zulily apart from traditional online retailers and helps create a sense of excitement and urgency among its customer base.

To offer its customers a diverse range of products, Zulily partners with thousands of different brands and designers. These partnerships allow the company to offer a wide variety of items across multiple categories, catering to various customer preferences and interests.

Zulily operates primarily in the United States but also serves customers in other countries. While the company initially focused on women’s and children’s products, it has expanded its offerings to include men’s clothing, home decor, beauty products, and more.

In addition to its flash sale events, Zulily also provides a membership program called Zulily Plus, which offers additional benefits such as free shipping and exclusive discounts for a monthly fee.

Is Zulily Legit?

Yes, Zulily is a legitimate online retailer. The company has been in operation since 2010 and has gained a significant customer base over the years. It is a well-known and established e-commerce platform that partners with numerous brands and designers to offer a wide range of products.

Zulily operates as a legitimate business entity and has implemented security measures to protect customer information during transactions. It uses encryption technology to safeguard personal and financial data, ensuring a secure shopping experience for its users.

However, it’s important to note that Zulily operates as a flash sale site, which means that the availability of products is limited to specific sale events and for a limited time. Customers need to be aware of the sale duration and act promptly if they want to purchase a particular item.

As with any online shopping platform, it’s advisable to exercise caution and read product descriptions, reviews, and return policies before making a purchase. This helps ensure that the product meets your expectations and that you understand the terms of the sale.

Zulily Products Offering

Zulily offers a wide range of products across various categories. While the specific offerings may vary from time to time based on the available sales events, here are some of the typical product categories you can find on Zulily:

Women’s Clothing: Zulily offers a diverse range of women’s clothing options to suit various styles, sizes, and preferences. You can find dresses, tops, blouses, sweaters, cardigans, tunics, skirts, pants, jeans, leggings, and activewear. The selection often includes different patterns, colors, and fabrics to cater to different fashion tastes.

Men’s Clothing: Zulily provides a selection of men’s clothing items, including shirts, t-shirts, polos, hoodies, sweaters, jackets, coats, pants, jeans, shorts, and activewear. These items are available in various sizes, styles, and colors, catering to different preferences and occasions.

Kids and Baby: Zulily has a strong focus on kids and baby products. You can find clothing for infants, toddlers, and older children, including onesies, bodysuits, dresses, t-shirts, pants, leggings, pajamas, jackets, coats, swimwear, and costumes. Zulily also offers a variety of accessories such as shoes, socks, hats, gloves, and hair accessories for kids.

Shoes and Accessories: Zulily features a selection of footwear options for women, men, and children. This includes sandals, sneakers, boots, flats, heels, and more. In addition to shoes, you can find accessories like handbags, wallets, belts, hats, scarves, sunglasses, jewelry, and watches.

Home and Kitchen: Zulily offers a range of home and kitchen products. This includes home decor items such as bedding, curtains, rugs, wall art, and furniture. Kitchenware like cookware, cutlery, appliances, and storage solutions are also available. Zulily often features unique and stylish items to enhance your home and kitchen.

Beauty and Wellness: Zulily occasionally offers beauty and wellness products, including skincare, haircare, makeup, fragrances, bath and body products, and health essentials. These products are often from well-known brands and provide an opportunity to explore new items at discounted prices.

Toys and Games: Zulily features a variety of toys and games for children of different age groups. This includes educational toys, puzzles, building blocks, dolls, action figures, outdoor play equipment, board games, and more. The selection often encompasses popular brands and unique finds.

It’s important to note that Zulily’s product offerings are subject to change based on the available sales events and inventory. New sales events featuring different brands and categories are introduced regularly, providing customers with a wide range of options to explore.

Pricing & Sizing

Zulily offers products at discounted prices compared to traditional retail. The discounted prices are a result of their flash sale model, where items are available for a limited time during specific sales events. The discounts can vary significantly depending on the product, brand, and sale event, but customers can typically find discounts ranging from 30% to 70% off the original retail prices.

It’s important to note that Zulily operates on a “wait and ship” model, meaning that products are not immediately available for shipping after purchase. Instead, once the sale event ends, Zulily places bulk orders with the brands and designers to fulfill customer orders. This process can take a few weeks for products to be shipped, so customers should be aware of the potential delay in receiving their items.

Regarding sizing, Zulily offers products in a range of sizes to cater to different body types and preferences. The available sizes can vary depending on the specific item and brand. When browsing the products, you can typically find a size chart or sizing information provided to help you determine the appropriate size for your needs. It’s important to consult the size chart and consider any specific sizing guidelines provided by the brand to ensure the best fit.

Zulily strives to provide detailed product descriptions and sizing information to assist customers in making informed purchasing decisions. Additionally, customer reviews and ratings can offer insights into the fit and quality of products, helping customers determine the right size for their preferences.

Shipping & Return Policy

Zulily’s shipping and return policy is as follows:

Shipping:

Zulily operates on a “wait and ship” model, which means that products are not immediately available for shipping after purchase. Once a sale event ends, Zulily places bulk orders with the brands and designers to fulfill customer orders.
After the sale event concludes, it typically takes a few weeks for the products to be shipped from the brands to Zulily’s warehouse.
Once the products are received at the warehouse, they are then packaged and shipped to customers.
Zulily offers standard shipping options, and the estimated delivery time is usually mentioned on the product page or during the checkout process.
It’s important to note that delivery times can vary depending on factors such as the brand’s location, product availability, and shipping carrier used.

Return Policy:

Zulily has a limited return policy due to the nature of their flash sale model. Returns are accepted only in certain circumstances, such as if the product is defective, damaged, or if there was an error in the order.
To initiate a return, customers need to contact Zulily’s customer service within 14 days of receiving the product.
Zulily provides a return shipping label for eligible returns. The return shipping cost is deducted from the refund amount.
It’s important to carefully review the product description, sizing information, and other details before making a purchase, as Zulily’s limited return policy may not cover situations where the customer simply changes their mind or is dissatisfied with the product.
If there is an issue with the product, customers are advised to reach out to Zulily’s customer service for assistance.

It’s recommended that customers review Zulily’s shipping and return policy on their website for the most up-to-date and detailed information, as policies may evolve over time or vary for specific items or circumstances.

Sales & Offers

Zulily offers various sales and special offers to provide customers with discounted prices and additional savings. Here are some common sales and offers you can find on Zulily:

Flash Sales: Zulily’s primary sales model revolves around flash sales, where limited-time events are held featuring specific brands or product categories. These flash sales typically last for a few days, offering customers the opportunity to purchase products at discounted prices.

Daily Deals: Zulily features daily deals that showcase select products at even further reduced prices. These deals are available for a limited time and often offer significant discounts on popular items.

Clearance Sales: Zulily periodically holds clearance sales to clear out inventory and offer even deeper discounts on select items. During these sales, customers can find products at significantly reduced prices, allowing for substantial savings.

Exclusive Offers for Zulily Plus Members: Zulily offers a membership program called Zulily Plus. Members of Zulily Plus pay a monthly fee and enjoy benefits such as free shipping on eligible orders and exclusive discounts on select items. These exclusive offers can provide additional savings for members.

Email Newsletter and Notifications: By signing up for Zulily’s email newsletter or enabling notifications through the mobile app, customers can receive updates on upcoming sales events, special offers, and promotions. This allows customers to stay informed and take advantage of discounts and deals.

Referral Program: Zulily has a referral program that allows customers to earn credits or discounts by referring friends or family members to the site. When a referral makes their first purchase, the referring customer receives a reward, such as a credit to use towards future purchases.

It’s important to note that specific sales and offers may vary depending on the current promotions and availability. Customers are encouraged to regularly check the Zulily website, mobile app, or subscribe to their email newsletter for the latest information on sales and special offers.

Quality

The quality of products available on Zulily can vary as the platform partners with a wide range of brands and designers. Zulily offers products at discounted prices through their flash sale model, which means that they often feature items from various brands and designers that may have different quality standards.

Since Zulily offers products from different sources, it’s essential to read product descriptions, reviews, and ratings to get a better understanding of the quality of a specific item. Customer reviews can provide valuable insights into the fit, durability, material, and overall satisfaction with a product.

Zulily strives to provide accurate product descriptions and images to give customers a clear idea of what they are purchasing. However, it’s important to keep in mind that individual perceptions of quality may vary, and what may be considered high quality by one customer may differ for another.

Zulily’s customer service team is available to address any concerns or issues regarding the quality of products. If a customer receives a defective or damaged item, they can contact Zulily’s customer service within the specified time frame to discuss a possible return or resolution.

As with any online shopping platform, it’s a good practice to research brands, read reviews, and carefully evaluate product descriptions to make an informed decision about the quality of a product before making a purchase.

Zulily Alternatives

If you’re looking for alternatives to Zulily, there are several online shopping platforms that offer similar features and product offerings. Here are a few options to consider:

Gilt
Rue La La
HauteLook
Overstock
Amazon Fashion

These are just a few alternatives to consider, but there are many other online shopping platforms available that offer discounted prices and a variety of products. It’s worth exploring different options to find the one that best suits your preferences and needs.

Final Thoughts

In conclusion, Zulily can be a worthwhile option for shoppers who are looking for a diverse selection of products at discounted prices. It offers the opportunity to discover unique items and styles that may not be readily available through traditional retail channels. However, it’s important to consider factors such as longer shipping times, the limited return policy, and the need for careful product evaluation before making a purchase. By understanding and weighing these factors against your personal preferences and needs, you can determine whether Zulily is the right fit for your shopping experience.

FAQs

Here are some frequently asked questions (FAQs) about Zulily:

How does Zulily work?

Zulily operates as a flash sale website where they offer limited-time sales events featuring discounted products across various categories. Customers can browse and purchase products during these events, and once the event ends, Zulily places bulk orders with the brands to fulfill the customer orders. Products are then shipped to the customers.

How long does it take to receive orders from Zulily?

Shipping times can vary depending on the specific product and brand. Since Zulily operates on a “wait and ship” model, it can take several weeks for products to be shipped after a sale event ends. The estimated delivery time is usually mentioned on the product page or during the checkout process.

What is Zulily’s return policy?

Zulily has a limited return policy. Returns are accepted only in certain circumstances, such as if the product is defective, damaged, or if there was an error in the order. Customers need to contact Zulily’s customer service within 14 days of receiving the product to initiate a return. It’s important to carefully review product descriptions and sizing information before making a purchase, as the return policy may not cover situations where the customer simply changes their mind or is dissatisfied with the product.

Is Zulily a legit website?

Yes, Zulily is a legitimate online shopping platform. It has been in operation since 2010 and is a well-known name in the flash sale industry. However, as with any online shopping platform, it’s important to exercise caution, read product descriptions, and be mindful of return policies before making a purchase.

Does Zulily offer international shipping?

Yes, Zulily does offer international shipping to select countries. During the checkout process, customers can check if their country is eligible for shipping. However, it’s worth noting that international shipping may incur additional fees and longer delivery times compared to domestic orders.

e commerce

Robins Kitchen Review

Published

2 years ago

March 10, 2023

Amelia Clarke

Table of Contents

About Robins Kitchen

Robin’s Kitchen is a kitchenware and homeware retailer based in Australia. The company offers a wide range of products including cookware, bakeware, kitchen appliances, tableware, glassware, cutlery, and more. Robin’s Kitchen has over 100 stores across Australia and a comprehensive online store at www.robinskitchen.com.au.

On the website, customers can browse and purchase products online, with options for delivery or in-store pickup. The website also features a range of helpful guides and articles on cooking, baking, and entertaining, as well as a gift registry service for special occasions like weddings or housewarming parties.

Overall, Robin’s Kitchen is a popular destination for Australians looking for high-quality kitchenware and homeware products.

Overview of Robins Kitchen

Robin’s Kitchen is a leading retailer of kitchenware and homeware products in Australia. The company has over 100 stores located across the country, as well as a comprehensive online store at www.robinskitchen.com.au.

Robin’s Kitchen offers a wide range of products to cater to the needs of home cooks, bakers, and entertainers. The product range includes cookware, bakeware, kitchen appliances, tableware, glassware, cutlery, and more. The products are sourced from top brands and manufacturers, ensuring high quality and durability.

The website offers an easy-to-use online shopping platform where customers can browse and purchase products from the comfort of their homes. The website also provides helpful guides and articles on cooking, baking, and entertaining, as well as a gift registry service for special occasions.

In addition, Robin’s Kitchen has a reputation for providing excellent customer service, with knowledgeable staff and a commitment to ensuring customer satisfaction. Overall, Robin’s Kitchen is a go-to destination for Australians looking for high-quality kitchenware and homeware products, backed by great service and expertise.

How Does Robins Kitchen Work?

Robin’s Kitchen operates both physical retail stores across Australia and an online store at www.robinskitchen.com.au.

In-store, customers can visit any of the over 100 Robin’s Kitchen stores located across the country to browse and purchase products. The stores are staffed by knowledgeable and friendly sales associates who can help customers select the right products for their needs.

Online, customers can browse and purchase products through the Robin’s Kitchen website. The website features a user-friendly interface, making it easy to search for products by category or brand. Customers can add items to their cart and then proceed to checkout, where they can choose to have the items shipped to their home or choose in-store pickup at their nearest Robin’s Kitchen location.

The website also provides helpful guides and articles on cooking, baking, and entertaining, as well as a gift registry service for special occasions.

Overall, Robin’s Kitchen offers customers the flexibility of shopping either in-store or online, backed by expert advice and excellent customer service.

Robins Kitchen Menu Review

As a language model, I don’t have access to taste or sample products. However, I can give you an overview of the types of products you can expect to find on the Robin’s Kitchen menu.

Robin’s Kitchen offers a wide range of kitchenware and homeware products, including cookware, bakeware, kitchen appliances, tableware, glassware, cutlery, and more. The products are sourced from top brands and manufacturers, ensuring high quality and durability.

In terms of cookware, Robin’s Kitchen offers a variety of options, including pots and pans, Dutch ovens, woks, and roasting pans. The bakeware selection includes cake pans, muffin tins, cookie sheets, and more.

For kitchen appliances, Robin’s Kitchen offers blenders, food processors, stand mixers, and coffee makers, among others. The tableware selection includes plates, bowls, glasses, and serving dishes, while the cutlery selection includes knives, sharpeners, and cutting boards.

Overall, the Robin’s Kitchen menu is extensive and offers a variety of options to suit the needs of home cooks, bakers, and entertainers. With a focus on quality and durability, customers can expect to find products that will last for years to come.

Who Is Robins Kitchen For?

Robin’s Kitchen is for anyone who loves cooking, baking, and entertaining. The company offers a wide range of kitchenware and homeware products to cater to the needs of home cooks, bakers, and entertainers.

Whether you are an experienced chef or just starting out in the kitchen, Robin’s Kitchen has something for everyone. The product range includes cookware, bakeware, kitchen appliances, tableware, glassware, cutlery, and more.

Robin’s Kitchen is also a great destination for anyone looking for high-quality and durable products. The company sources its products from top brands and manufacturers, ensuring that customers receive only the best quality products.

Additionally, Robin’s Kitchen is a popular destination for gift shoppers. The website offers a gift registry service for special occasions like weddings or housewarming parties, making it easy for friends and family to purchase the perfect gift for their loved ones.

Overall, Robin’s Kitchen is for anyone who enjoys cooking, baking, and entertaining, and wants access to a wide range of high-quality kitchenware and homeware products.

How Much Is Robins Kitchen?

The price of products at Robin’s Kitchen varies depending on the type of product, brand, and other factors. Robin’s Kitchen offers a wide range of products, with prices ranging from affordable to high-end.

For example, a basic set of cookware or bakeware could cost around $50 to $100, while a more high-end set could cost several hundred dollars or more. Kitchen appliances like blenders and food processors can range from around $50 to several hundred dollars. Tableware, glassware, and cutlery also vary in price depending on the brand, material, and design.

Overall, Robin’s Kitchen offers products at a range of price points, making it accessible to a wide range of customers. Customers can find affordable options as well as more high-end options depending on their needs and budget. The website often runs sales and promotions, which can offer additional savings to customers.

Robins Kitchen Reviews: What Do Customers Think?

Robin’s Kitchen has generally positive reviews from customers. On the company’s website, many products have received high ratings and positive reviews from customers who have purchased and used them. Customers often praise the quality of the products and the range of options available.

On external review websites such as Trustpilot, Robin’s Kitchen also has positive reviews, with a rating of 4.2 out of 5 stars based on over 900 reviews. Many customers commend the company’s customer service, with staff described as knowledgeable, helpful, and responsive to customer needs. Some customers also mention the fast delivery times and the quality of the packaging for online orders.

However, some negative reviews do exist, with a few customers expressing disappointment with certain products or with the shipping process. Some customers have also reported difficulty with returns or exchanges, though these instances seem to be relatively rare.

Overall, the majority of customers have had positive experiences with Robin’s Kitchen, praising the quality of the products, customer service, and the range of options available.

Is Robins Kitchen Worth It?

Whether or not Robin’s Kitchen is worth it depends on your individual needs and preferences.

If you are looking for high-quality kitchenware and homeware products from top brands, then Robin’s Kitchen may be worth it for you. The company offers a wide range of products, from cookware and bakeware to kitchen appliances and tableware, all sourced from reputable manufacturers.

Additionally, Robin’s Kitchen provides excellent customer service, with knowledgeable and friendly sales associates in-store and responsive customer support online. The company also offers a gift registry service, making it easy to find and purchase gifts for special occasions.

However, if you are on a tight budget, some of the products at Robin’s Kitchen may be more expensive compared to other stores. In that case, you may want to shop around and compare prices before making a purchase.

Overall, Robin’s Kitchen is worth it for those who value quality and durability in their kitchenware and homeware products and want access to a wide range of options. If that sounds like you, then Robin’s Kitchen is definitely worth considering.

Robins Kitchen Promotions & Discounts

Robin’s Kitchen offers promotions and discounts on their products from time to time. Here are some ways to save money while shopping at Robin’s Kitchen:

Newsletter: Sign up for the Robin’s Kitchen newsletter and receive a 10% discount code for your next purchase.
Sale Section: Check out the sale section on the Robin’s Kitchen website to find discounted items. You can save up to 50% on select products.
Clearance Sale: Robin’s Kitchen occasionally has a clearance sale where you can find items at steep discounts.
Free Shipping: Robin’s Kitchen offers free shipping on orders over a certain amount. Check their website for the current offer.
Social Media: Follow Robin’s Kitchen on social media platforms like Facebook and Instagram to stay updated on the latest promotions and discounts.
Seasonal Offers: Robin’s Kitchen often runs promotions during seasonal events like Christmas or Easter.
Discount Codes: Keep an eye out for discount codes on third-party websites that offer discounts on Robin’s Kitchen products.

Make sure to read the terms and conditions of each offer, as some may have exclusions or limitations. Additionally, some promotions may be for a limited time only, so act fast if you see something you like.

Sign Up For Robins Kitchen

To sign up for Robin’s Kitchen, follow these steps:

Go to the Robin’s Kitchen website at www.robinskitchen.com.au.
Click on the “Sign In / Register” button located on the top right corner of the homepage.
Select the “Create an account” option.
Fill out the registration form with your personal information, including your name, email address, and a password.
Review and accept the terms and conditions.
Click the “Create” button to complete the registration process.

Once you have created your account, you will be able to save your shipping and billing information, view your order history, and receive exclusive offers and promotions via email. You will also be able to add items to your wishlist and easily place orders in the future.

FAQs

Does Robin’s Kitchen ship internationally?

At this time, Robin’s Kitchen only ships within Australia.

What is the return policy at Robin’s Kitchen?

If you are not satisfied with your purchase from Robin’s Kitchen, you can return the item within 30 days of purchase for a refund or exchange. Items must be in their original packaging and in new, unused condition. Some exclusions may apply, so it is best to check the full return policy on their website.

Can I purchase a gift card at Robin’s Kitchen?

Yes, Robin’s Kitchen offers gift cards that can be purchased online or in-store. Gift cards are available in denominations of $25, $50, $100, and $200.

Does Robin’s Kitchen offer a wedding registry?

Yes, Robin’s Kitchen offers a wedding registry service. Couples can create a registry online or in-store, and guests can easily purchase gifts from the registry.

How can I contact Robin’s Kitchen customer service?

You can contact Robin’s Kitchen customer service by phone at 1800 787 343, or by email at [email protected]. They also have a live chat feature on their website and a contact form for inquiries.

Home Decor

Anova Precision Cooker Review

Published

2 years ago

September 16, 2022

Amelia Clarke

Table of Contents

The Number One In The World

These days we’ve all heard about sous vide machines. Although this technique has been used for many years in restaurants, just recently arrived at our homes. Consequently, this became the new trend in home cooking. The Anova Precision Cooker is the world’s top-selling sous vide machine, probably because it is super easy to set up and the results are always amazing. If you have a pot, a ziplock bag, and a pan, you’ll cook the best food of your life.

Since sous vide is the new trend in home cooking, we gather all thecookingworld team, and we decided to test the largest possible number of sous vide machines. The main reason – Just for FUN!

For this adventure through the world of sous vide, we decide to star with the #1 selling sous vide machine in the world. The Anova Culinary Sous Vide Precision Cooker.

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Cook Like a Pro

Every time we heard about sous vide the first thing we heard is “COOK LIKE A PRO”. But will this really be true?

One of the advantages of sous vide is the elimination of human error, due to the use of technology. The Anova Precision Cooker does this perfectly, allows anyone to cook a restaurant quality meal at home.

Perfect Results, Every Time

An important feature in sous vide equipment is precision. After using Anova we are convinced that this machine has to have “precision” in its name. With so much accuracy we can produce amazing results that are impossible to achieve through any other cooking method. No dry edges and no rare centers. Juices and flavors don’t escape. Food comes out perfectly moist and tender.

One of our favorites features in this equipment is the continuous temperature control. As a result, this provides us with a reliable and consistent result every time. Perfect for vegetables, meat, fruit, cheese and much more. You really need to try Anova to see what are we talking about!

‍Easy to Use

Using the Anova Precision Cooker is so easy to use that you certainly won’t need any instruction manual.

After unboxing the Anova, we quickly realize how simple and well though this machine is. After you remove it from the box you simply need to attach the precision cooker to any pot with water and drop in the desired food in a sealed bag. Press the button an start cooking! The sous vide cooker’s timer and precise temperature control allow you to step away and relax while your food cooks perfectly. Leaving time for you to look for more amazing recipes.

Smart Device Control & Cooking Notifications

In the world full of smart devices this sous vide machine is another device to add to that list. The Anova can be controlled using a smartphone, you can set up the temperature for this equipment, and controlled the cooking process remotely allowing you to escape from the kitchen while you cook. We test the range of this feature and the Bluetooth connection allows us to control the device up to 9 meters (30 feet) away. We personally loved this function because it allowed us to leave our test kitchen, which allows us to work on other projects at the same time that we test this equipment.

To control remotely Anova, you simply download the Anova App to easily monitor, adjust or control the device from your iPhone and Android devices. The precision cooker also provides you cooking notification while you’re out of the kitchen so you’ll know when your food is ready.

Get Creative

Don’t know what to Cook? – Anova App has over 1000 recipes to choose from. Sous vide guides and recipes created for home cooks of every skill level by award-winning chefs, with simple directions to walk through each recipe.

Simple to Clean

We all know that when it is time to clean kitchen gadgets, this could be a total nightmare. We already stopped using some kitchen equipment just because the work that we have to clean them. In contrast, the Anova is super easy to clean. The precision cooker’s detachable stainless steel skirt and disks are dishwasher safe making this kitchen appliance easy to clean and maintain. So it’s perfect for everyday use!

Product Information

Technical Specification

Temp Range: 77°F to 210°F ± 0.01°F / 25°C to 99°C ± 0.01°C
Pump Speed: 1 – 1.2 GPM 7-8 LPM
Directional Pump: 360 Degree
Tank Capacity: 4-5 Gallons / 15-19 Liters
Timer: 99 Hours
Safety: Bi-Metal Fuse
Power Input: 110-120VAC
Heating Power: 900W

Final Thoughts

Finally, after hours and hours testing this equipment we only have one thing to say. If you want precision – Get ANOVA! This is an amazing sous vide machine which offers everything it promises, Control and Precision every time.

Summary

The Anova Precision Cooker is great sous vide machine that is easy to use, offering incredible control and precision in temperature, giving you consistent results every time.