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The best Otterbox cases: Everything you need to know



Otterbox case review

If you’re looking for a rugged case, it doesn’t get much better than Otterbox.

From the entry-level to the super expensive flagship, most current smartphones come with glass builds and near bezel-less screens. While that makes for good-looking phones, it leaves them a lot more susceptible to accidental damage. To prevent damage, you’ll need a highly-resistant case, and Otterbox cases are some of the most rugged options on the market. Here’s an in-depth guide to what the company offers.

Are you looking for more options when it comes to cases? Check out our guide to phone case brands, and learn even more in our phone accessories guide.

Why choose Otterbox?

Otterbox launched way back in 1998. It was an idea in the making for more than ten years. Founder Curtis Richardson wanted to make waterproof cases for his electronic gadgets to keep them safe while outdoors. Richardson and his wife arrived at the unique name simply because they both like otters, which also have waterproof fur.

The company’s move into the phone segment took place in 2010 with the first iPhone. Otterbox was one of the first out of the gate with protective cases for it, and the rest, as they say, is history. Otterbox now offers cases for most major smartphones, tablets, laptops, Chromebooks, and more. You can also get screen protectors, wireless chargers, power banks, cables, and various other accessories.

However, protection continues to be the defining feature of Otterbox products. From cases to wireless chargers, everything is built to take a fall and survive harsh environments. Its accessories are big, bulky, and might not be the best-looking, but if you want to ensure that your phone stays protected, Otterbox cases are the best bet.

Otterbox cases are expensive, with prices ranging from around $30 to $70. In our opinion, though, they are worth every penny. It’s a great way to make sure that your even more expensive phone is safe, protecting your investment for years to come.

The good news is that Otterbox cases are available in most major markets across the globe. Nevertheless, its smartphone selection is limited to US releases. So, while you won’t find an Otterbox case for a phone like the OnePlus Nord, you will find a case even for some entry-level devices from Samsung, Motorola, and others, that are available in the US.

What kind of Otterbox case do I need?

Otterbox specializes in rugged cases and covers, so you’re in the wrong place if you’re looking for something thin. Still, there are a few things to consider when deciding the right Otterbox case for you.

  • What kind of protection do you need? Otterbox cases come with varying thickness and weight. Some offer multi-layer protection, while others have a built-in screen protector. Some cases are thin enough to support wireless charging. Newer Otterbox cases also come with an anti-microbial coating for an added layer of germ protection.
  • Do you need any add-ons? Higher-end Otterbox cases come with a belt clip holster that doubles as a kickstand. You can also get cases with built-in pop sockets or ones with a cutout to let you attach your own. If you’ve just bought an iPhone 13, you’ll want to check out Otterbox’s magnetic cases for all your MagSafe accessories.
  • Designs and colorways: There are arguably better-looking cases out there. But Otterbox lets you add a touch of style with various colorways to choose from. You can also get a clear case to show off the phone’s design, but this option is limited to one type of case. For more feminine designs, you’ll probably want to look elsewhere.

Best rugged Otterbox case: Defender series

Otterbox case review

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The Otterbox Defender is one of the first case types that Otterbox launched, and it remains a fan favorite even today. It uses a synthetic rubber slipcover and a polycarbonate shell to keep the phone safe from accidental bumps and drops. The buttons are covered, and you also get port covers to keep dust, lint, and dirt away. A thick, raised bezel around the front keeps the display safe. Depending on the phone, you might also get a built-in screen protector.

Defender cases for more recent releases also come with an anti-microbial coating that protects the case’s exterior from common bacteria. It’s infused with a silver-based additive to stop microbial growth continuously. The Defender is also one option that comes with a belt clip holster. It’s thick and bulky, but if all-around protection is what you’re after, this is the case to get.

The Otterbox Defender isn’t available for every smartphone, but most major flagships are covered. This is understandable since it’s a bit pricey for a budget phone. However, if you want to protect your phone from damage, this is the case to get.

Runner up: Otterbox Defender Pro

Otterbox case review

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The Otterbox Defender Pro somehow manages to be even more protective than the Defender series. The two are quite similar, but the Pro tacks a little more thickness and bulk to help your phone survive even harsher falls. It also comes with a more textured finish on the back that adds to the grip. The anti-microbial layer and a belt clip holster are also available with the Defender Pro.

However, the Defender Pro is only available via the Otterbox website. This means that the steep discounts often found on Amazon are not available. The good news, though, is that it’s not any more expensive than the standard Defender series.

Best standard Otterbox case: Symmetry series

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The Otterbox Defender and Defender Pro are excellent cases, but they are overkill for many people. If you want the safety features that Otterbox is known for, the Symmetry series is the one to consider.

It’s still excellent quality, but it doesn’t have the extra thickness and bulk. In fact, the polycarbonate case is one of the thinnest you can get from Otterbox. It still offers three times the drop protection you’d get with a MIL-STD 810G 516.6 certified case.

The Symmetry also supports a much larger number of phones, including the latest flagships from Motorola, OnePlus, and more. It also features far more attractive color options, including clear designs to show off your phone’s natural style.

Best Otterbox wallet case: Strada Series

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Otterbox only offers one wallet case, but it’s an option worth considering. It’s a classic folio-style case with space for cards or cash on the inside of the fold, plus a magnetic clasp to keep it securely closed or open. The genuine leather finish adds a soft touch to the polycarbonate shell beneath the hood. Another option called the Strada Via series drops the leather for a more-resistant polyurethane flap.

Like most Otterbox cases, the Strada series also features military-grade drop protection. The only downside is that it’s only offered for certain flagship phones from Apple or Samsung, like the Galaxy S22 or iPhone 13.

Best affordable Otterbox case: Commuter Series

Otterbox case review

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The Otterbox Commuter offers the perfect middle ground. It borrows the best elements from both the Defender and the Symmetry cases. It has a relatively slim profile, but it sports dual-layer protection with the combination of a synthetic rubber interior and a polycarbonate shell. It also comes with port and button covers and an anti-microbial layer.

While still more expensive than cases from Spigen or other budget brands, the Commuter series is one of the most affordable Otterbox cases you can buy. The standard Commuter series isn’t available for every phone, but the Commuter Lite series (more on this below) greatly fills out the lineup.

Runner up: Commuter Lite series

Otterbox case review

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The Otterbox Commuter Lite is the best protective case you can get for a slew of entry-level smartphones. It may be the cheapest case Otterbox has, but it doesn’t compromise the device’s safety in any way. In fact, it’s almost as good as the Commuter as far as drop protection is concerned, but without the added benefit of port covers and the anti-microbial layer.

Other Otterbox cases

As mentioned above, Otterbox has a few specialized cases beyond its rugged offerings. One of our favorites is the Otter + Pop Series, which essentially adds a PopSocket grip to the back of a Defender or Symmetry Series case. They also come in funky colors and designs, although support is limited to flagship phones from Apple or Samsung.

For iPhones, Otterbox also offers MagSafe editions of its Symmetry and Defender Series cases. Some of these are also clear or transparent, although you can obviously see the MagSafe magnets inside the case.

Otterbox has also dabbled in providing eco-friendly cases under its Core Series. These soft cases are made with 50% recycled material, which isn’t as eco-friendly as other manufacturers. Plus, these are only offered for the iPhone 13 lineup. All models in the series feature built-in MagSafe magnets and a translucent design.

A few other more limited series, like the Figura Series, Aneu Series, and Lumen Series, are also offered for the latest iPhones. They offer unique designs in a fairly standard PU and synthetic rubber casing. Each also comes in models with and without MagSafe.

Frequently asked questions

Q: Are Otterbox cases waterproof?

A: Most Otterbox cases feature a MIL-STD-810G 516.6 rating for drop protection, but none are waterproof. For that, we recommend a waterproof pouch case instead.

Q: Will an Otterbox case keep my phone safe?
A: There are no guarantees, but Otterbox cases are some of the best you can get for complete device protection. The cases are repeatedly tested to ensure their drop protection capabilities. Even the cheapest Otterbox case will keep your phone free from damage.

Q: Can I use an Otterbox case with screen protectors?
A: Otterbox cases are designed to fit your phone precisely. The thick raised bumper around the display may not let you use these cases with certain screen protectors. You will have to make sure that both accessories are compatible with each other before making a purchase. Otterbox has its own range of screen protectors as well.

Q: How do I clean and disinfect a case?
A: Using special wipes or a microfiber cloth is usually a good way to keep your device and phone case disinfected. Certain Otterbox cases come with an anti-microbial coating as well. For more specifics, check out our guide to properly cleaning your phone.

Q: What is the warranty period of an Otterbox case?
A: Otterbox claims that it offers a lifetime warranty for its cases. However, this actually means that you can make a warranty claim for up to 7 years from the date of purchase.

Q: Does Otterbox ship globally?
A: You can place orders on Otterbox’s website in the US, Europe, Asia, and Australia. You might also find Otterbox cases listed on your local Amazon store.

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Cotopaxi review : Allpa 35L Travel Pack





About Cotopaxi review

Cotopaxi reviewSo what is Cotopaxi all about? For starters, their motto is “Gear For Good,” so that should give a clue. They’re a certified B Corporation, with 1% of their revenue going towards addressing poverty and community development. To date, they’ve awarded 42 grants in six focus countries. They also treat their workers with dignity and respect, offering fair, sustainable working conditions and allowing them to use their own creativity in the production process (more on that below).

That mindset comes through in the actual design of their products– funky, bold colors that stand out amongst the crowd, employed in garments that utilize recycled materials and left-over fabrics. In short, they’re a company that you just want to root for.

Overview of Cotopaxi

Cotopaxi review
For frequent travelers, finding the right bag to take with you is essential. That bag needs to be large enough to carry everything you need for your trip, but not so big as to get heavy and bulky. It helps if it is smartly designed to help keep you organized, and it needs to be comfortable to carry for extended periods of time too. And as with any piece of travel gear, it has to be durable enough to survive the rigors of the road, without picking up any undue wear and tear.

The gear itself? Outstanding, as you’ll see. Every detail is well-thought-out, and it shows. They’re built to last, and if there’s a problem with a product, they’ll work with you to repair it, exchange it, or get a replacement.

Anyway, that should give you a good background of what you’re getting. Now let’s get into the actual gear.

Cotopaxi Monte Hybrid Jacke

Cotopaxi review

Quilted Polartec insulation | Made of recycled materials | Ridiculously comfortable

MEAGHAN: I’ve never owned anything Cotopaxi before, but every time I see one of their windbreakers, I’m tempted to buy one. They’ve got that cool-retro-80’s vibe that I wish I could pull off. Either way, I jumped at the chance to review their new Hybrid jacket.

The Submarine/Sage color I received is one of my favorites. I also love the bright orange-lined zipper that gives this jacket a little pop, without being over the top. There are two zippered hand pockets and an internal pocket by the chest, great for a phone or some keys. The jacket is slightly fitted, but not tight. You could easily wear a couple layers underneath.

They’re calling it a “hybrid” jacket because it works to keep you warm, but it’s also really breathable. Basically, you can take it out for a walk to stay warm, but won’t overheat out on the run, either. While it hasn’t been cold enough in Baltimore to need this jacket for running, I’ve been wearing it for a lot of dog walking. It’s warm, comfortable, and you can’t deny the stylish design.

Cotopaxi review
Baja Pant

Cotopaxi review

ROBBE: The last piece we got from Cotopaxi is the Baja Pant – a water-resistant, four-way stretch pant that’s super comfortable. Now, I wouldn’t say this is a running pant (despite the photo), but it could work in a pinch (they actually have a jogger, not sure why we didn’t get that instead).

The pant has a looped, twill back and a flat Spandex waistband, both of which land in the ‘extreme lounging capability’ column. That said, I didn’t love this pant for a couple reasons. First, the sizing seemed fairly off for my size small. The pant was just too long and a bit too baggy for my tastes, so you may want to go a size down. Second, the drawstring wasn’t cut? Maybe this was a factory mistake, but there weren’t two ends to pull and tie together, and it didn’t have a toggle, so I just had to tie a knot in it. Very odd.

However, I still wore them around and they are assuredly very comfortable. Would definitely work well for travel if the size fits you right.

Another perk, you can feel pretty good about wearing this jacket – the shell and lining are made from 100% recycled polyester. If you’re in need of a jacket that works for all the activities, the Monte Hybrid is a great option.


ROBBE: You know when you get one of those pieces of clothing and you’re like ‘Yeah, I’m probably going to wear this for the next five years.’ That’s the Monte Hybrid. It is that perfect jacket for the 45-60 degree range (or colder if you’re staying active in it).

The Polartec Alpha insulation in the chest/body keeps you nice and warm, while the recycled polyester stretch fleece in the sleeves allows for a great range of motion (and they have thumb holes!). As Meaghan said, most of this jacket is made from recycled materials, which should make your exploring heart happy.

It’s all in the details on this baby though. The main zipper, often overlooked for some reason, reminds me of old-school jackets: super sturdy, with a nice pull. The interior zip pocket is perfect for stashing your wallet or anything else.

But what really matters is the fit, because it is so rare that I find a perfect fit in a jacket. I’ve found it here. It’s snug without being too tight, which is perfect, because you don’t want any cold air coming in the top or bottom, and it still offers options for layering. The sleeves and hem are just the right length. I’m not kidding you, this thing is just perfect.

Anyway, for all those post-run hangout sessions or easy day hikes, this is the go-to piece of gear to have around. Of course, it’s insanely stylish and I’ve gotten a lot of compliments on it. Put this on the Christmas list, you won’t regret it.

Allpa 35L Del Dia Travel Pack



Carry-on compatible | Theft-proof zippers | Compartments galore

ROBBE: Look, I love backpacks and luggage. From duffels to rucksacks to slingbags, I’m like that little kid who constantly carries around a field journal, binoculars, and his rock collection, just in case. So you could say I was pretty excited to try this pack out.

I had been hoping it would come in time for a vacation to Maine, but it came late, so it was relegated to some weekend trips. Doesn’t matter. What matters is that I’m in love. Where do I start?

How about at the beginning. The Allpa 35 Del Dia is a twist on the more rugged Allpa 35 – instead of a ballistic nylon shell, the Del Dia is made 100% of repurposed nylon in the coolest way possible. Instead of scrapping their leftover fabrics, Cotopaxi uses them to make these one-of-a-kind travel packs. Literally, no two of them are the same. Even better, the factory workers get to choose their own swatches, allowing for some creativity in what could be an otherwise mundane job.

Let’s go deeper. Like I said, I love packs, but I equally love great packing solutions and tons of pockets. The Allpa 35 fires on all cylinders, leaving no pocket unturned in its 35-liter capacity.

All of that is an apt description of the Cotopaxi Allpa 42L Travel Pack, a bag that takes a minimalist approach to its design and yet somehow manages to deliver a lot of features and functionality. This nearly-bulletproof backpack is built for travel adventures and provided you already know how to travel light, will probably be the last bag you ever need to buy.

Compact and sleek, the Allpa travel pack is built to move through airports, urban settings, and other environments with equal finesse. The pack features a streamlined shape designed to easily slip in and out of overhead compartments, luggage racks, trunks, or anywhere else you need to store it. Comfortable shoulder straps make the bag easy to wear, but convenient grab handles and a shoulder sling allow it to be carried like a duffel when needed too. This is a level of versatility that any frequent traveler can appreciate.

Somehow, despite its minimalist looks, the Allpa still manages to be eye-catching. That’s due in part to Cotopaxi’s amazing use of colors—not to mention the company’s fun llama logo—but it also has a lot to do with how this bag was designed and constructed. It also stands out at the luggage carousel, making it easy to identify for those rare times that you might have to actually check it.

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Moda in Pelle Chikkara Lace Up Hiking Boot




These hiker style boots from Moda in Pelle feature leather uppers with a soft faux fur collar, finished with contrast stitch detailing. Flaunt a stylish twist on a wardrobe classic with this luxe pair.

Find your perfect fit – it is recommended that you select a size up from your usual shoe size for the perfect fit in this style.

  • Lace fastenings
  • Outer, inner: leather, textile; sole: manmade
  • Heel height: 4.5cm (1.7″)
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Charlotte Russe Review



Charlotte Russe

About Charlotte Russe

Charlotte Russe
Buy Now At Charlotte Russe

Are you looking for trendy women’s clothes, fashionable shoes, or accessories? You might want to check out Charlotte Russe. Being in business for over half a decade the brand has attracted a lot of attention hence this Charlotte Russe review.

The brand is all about accessibility and affordability for the everyday woman looking to spruce up their wardrobe. From dresses to tops, bottoms to joggers, sweaters to sweats, the brand continues to offer an array of merchandise for a myriad of fashion attitudes.

Unfortunately, the brand has had its ups and downs and not many know what’s going on with the brand. Keep reading as we review the brand and its products, plus answer your top questions about them.

Overview of Charlotte Russe

Charlotte Russe

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Charlotte Russe is a private retail company that operates in the United States, headquartered in San Francisco, California. It was founded in 1975 by Daniel Lawrence and the mission was to offer women, mainly teens and those in their twenties, a store where they can shop an assortment of products at affordable prices.

Before the company filed for bankruptcy in 2019, it had over 560 stores across 135 locations, meaning the company went all out to provide women with contemporary clothing, footwear, and accessories for their everyday life. They stock merchandise that appeals to women across a broad spectrum of fashion attitudes like cultural profiles, socioeconomic, and demographics.

Throughout the years, the brand continues to remain trendy and based its success on defining and capitalizing on its customer’s fashion preferences.

But what’s most exciting about the brand is that they provide trendy products at value price points and embody stylish architectural and storefront designs that attract and appeal to their target women. From casual to official, dressy to contemporary, the Company offers the best destination for your clothes, footwear, and accessory shopping.

Charlotte Russe

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  • Readily Available: Since 2019, the brand has had over 190 stores across multiple locations to help their customers better access their products. Moreover, they also allow for online shopping via their website and third-party stores like Amazon.
  • Variety of Merchandise: Charlotte Russe sells all types of clothing, plus they have complementary footwear and accessories in stock.
  • Affordable Prices: One of their biggest selling points for the brand is that they aim to offer value for money with unbeatable prices, promotions, and discounts.
  • Locally Manufactured Clothes: Their clothing collection is made in the USA which means their goods will be cheaper.


  • New Management: With the new owners running the business, there have been mishaps such as stringent policies that many aren’t aware of as they shop.
  • The brand no longer allows the fitting of clothes in stores.
  • Inaccurate Sizing: There have been many complaints that the sizing chart offered by the brand doesn’t represent the sizes causing many to get the wrong sizes.

Charlotte Russe Clothing Review

The Charlotte Russe clothing collection includes leggings, tops, bottoms, joggers, skirts, shorts, sweaters, jumpsuits, hoodies, sweats, and many more. Let’s review these top clothing collections.

Charlotte Russe Dresses

Charlotte Russe

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Charlotte russe dresses come in multiple designs. From O-ring cut-out dresses to long-sleeved dresses, strap slip dresses, halter neck dresses, mini and maxi dresses, polo dresses, skater dresses, and body cons.

The dresses embody many shapes and patterns like button-down, ribbed, smocked-waist, printed mesh, knotted, asymmetrical, among others. There is also an assortment of colors to choose from such as floral, plain colors like brown, black, pink, meshworks, polka-dotted, and more.

As for the materials, the dresses can be made with satin, polyester, spandex, and rayon. Care instructions are clearly stated on each of their products pages.

Lastly, with prices, you can expect to pay between $14 to $40, which can be even cheaper in case of promotions and discounts.

Charlotte Russe Jeans

Charlotte Russe

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Another common collection is the Charlotte Russe jeans. The brand stocks all sorts of fashionable jeans distressed mom jeans, distressed boyfriend jeans, skater jeans, drawstring jeans, denim joggers, wide-leg jeans, high-rise, straight leg jeans, cropped, flared jeans, and leg slit jeans.

These jeans come in a variety of colors like black, white, blue, and gray, with color treatments like acid-wash, light wash, dark wash, two-toned, and bleached. As for additional features, you can also get jeans with belt loops, pockets, zip fly button up front closures, rolled cuffs on the ankles, front pleats, and cinched self-tie drawstrings at the waist.

The jeans are often made with cotton, spandex, denim, or polyester.

Charlotte Russe Jackets+Coats

Charlotte Russe

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If you’re looking for a jacket to storm the weather, Charlotte Russe has them, you need a classy blazer, they have them, you need a classy denim jacket, they have those too. The store provides all kinds of jackets and coats you’ll ever need, regardless of the occasion, weather, or fashion need.

They stock waterfall jackets, denim, blazers both button down and open for an official look, boyfriend jackets, and shirt jackets. When it comes to design, they have a variety of designs and jacket features like cropped blazers, self-tie wrap-around blazers, oversized open front, open and cinched hems.

The blazers are made with shell, polyester, and spandex with 100% polyester lining. The sherpa shirt jackets are polyester plus a mix of a sherpa to add softness to the jacket. They also have faux leather jackets, denim jackets, and velvety coats.

Charlotte Russe Shoes Review

Charlotte Russe

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Charlotte Russe adds convenience to your shopping by allowing you to shop for clothes and footwear all in one place. The Charlotte Russe shoe collection includes a variety of shoes such as high ankle strap high heels, mule stilettos, slip-on sneakers, lace-up sneakers, low-top sneakers, sandals, and faux fur slippers.

As for their designs, you can get high heels with chained bands, clear heels, or rhinestones. The fur slippers have solid bands, x-bands, double bands, single bands, or sherpa double fur.

In the same collection, there are also many types of charlotte russe boots that include sole boots, high block heel sock boots, lug boots, ankle boots, and gore boots. Most boots are made from faux leather while other varieties are made with spandex or velvet. The gore and lug boots have faux suede uppers, rubber outsole, gore detail on the side, and back pull tags.

Charlotte Russe Plus Size Clothing Review

Charlotte Russe

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The last review we shall look into is the Charlotte Russe plus-size collection. The clothing in this category comes in sizes XXX and 4X for plus sizes and the collection includes joggers, boyfriend hoodies, fleece hoodies, t-shirts, tops, bottoms, dresses, sweats, strap camis, and jeans.

The clothes have stylish designs with extra detail to their fit. For example, the joggers have elasticity wristbands for comfort, a fleece interior, side graphics, and cinched bottoms for a classy look. The hoodies have kangaroo pockets, zippers for some, and ribbed hems and cuffs.

Lastly, the t-shirts have a crew neckline, the tops have a mesh material with button-up closure, and blouses made from satin have a self-tie front; all for a comfortable fit.

Charlotte Russe Reviews from Customers

Charlotte Russe

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Unfortunately, the brand mostly has negative customer reviews. Blame it on the new management, COVID-19 restrictions, or poor online presence.

After the company filed for bankruptcy in 2019, in April that same year Charlotte Russe went under new ownership with YM. Inc. The company changed its policies introducing very stringent shipping and returns policies that many don’t agree with. On top of that, store availability dropped from 500+ stores across 135 locations to about 100 stores in just 5 states.

Another straining factor is that the brand encourages online shopping which can also be strenuous as the sizing chart doesn’t accommodate all sizes. Additionally, due to COVID-19, the store also doesn’t allow fitting of clothes in store which can also be a downside to many customers.

That said, there are still some pleased customers who still enjoy their products. Here’s one of the positive reviews, “I really like this store specifically for crop tops/tops, dresses, underwear, sandals, and jewelry. Been using this site for the last few years and never had any issues except the occasional out-of-stock product which has always been refunded. They always seem to be having different sales/promotions going on. I’ve spent anywhere between 6$ (with free shipping) and 100$ on a single order with no problems at all. Nice quality and cute styles!”

Sign Up for Charlotte Russe

Charlotte Russe

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Signing up for Charlotte Russe is straightforward; you simply register online via their website. To register, you’ll need to input your first and last name, email address, and password. With the new account, you’ll get regular updates and news about them plus receive advanced notice of sales, exclusive deals, and promotions.

Where to Buy Charlotte Russe

As we’ve mentioned above, Charlotte Russe stores have greatly reduced by over half their original store number. But, you can simply use the website’s store locator to find your nearest store location. As the brand aims to get fully back on its feet, the website offers store locators for 190 of its locations.

You can also buy charlotte russe products from Amazon.

Charlotte Russe

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Charlotte Russe Shipping and Return Policy

Upon order confirmation, the brand will process the order and ship it within 48 to 72 hours. All their orders are shipped via UPS SurePost, and they only ship on working days (Monday to Friday). As for the costs, you get free shipping for purchases worth $100 or more (excluding taxes) and pay a non-refundable cost of $6.95 for goods under the $100 threshold.

Transit times for your delivery highly depend on the location where New York and Ohio get shipments in 2 to 3 days while Arizona, California, Hawaii, and Puerto among other cities have an estimated transit of between 6 to 28 working days. Note that they don’t ship to several locations like Marshall Islands, US Virgin Islands, military APO, Palau, Samoa, Northern Mariana Islands, and the Federated States of Micronesia.

You can track your order online in transit as it’s shipped to your destination by simply entering the order’s tracking number from their website.

If you want to calculate your shipping costs, you can use the free shipping calculator visible at the bottom of the shopping bag to view if you’re eligible for free shipping.

Charlotte Russe Return Policy

Charlotte Russe

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As for their return policy, they have two sets of policies depending on whether it’s an in-store or online purchase.

For in-store purchases, you can return the product for exchange or store credit (no refunds) within 14 days of purchase. Ensure the merchandise isn’t damaged, washed, or torn, and have the tag accompanied with the valid receipt when you come in for a return. After the return, you’ll have to provide your name, address, phone number, and signature for auditing purposes.

For online purchases, you can return the item to the store or return it by mail. Now, for in-store returns, carry the product and your invoice order to the store for a full refund processed to your original payment method. For returns by mail, you can return the item 30 days from the original order date. You must return the item unwashed, undamaged, and with accompanying invoice and tags.

To process the return, find the return form included in the package and fill it out with your order number, SKU number, and return code. In case you lose the form, you can simply download a blank one from their website. Package the product securely (preferably in its original packaging) and return it with the invoice and return form.

Send the package to the appropriate postal address depending on location. They have three postal addresses:

If you’re shipping from California, Alaska, Texas l, Colorado, Wyoming, Nevada, Idaho, North Dakota, Kansas, Hawaii, Nebraska, Arizona, Montana, Utah, Oregon, Washington, New Mexico, Oklahoma, or South Dakota, use the address below:

For Iowa, Alabama, North Carolina, Ohio, Arkansas, Indiana, Connecticut, Mississippi, Wisconsin, Vermont, Maryland, West Virginia, Delaware, Massachusetts, Rhode Island, New Hampshire, Pennsylvania, Michigan, Louisiana, Virginia, Maine, Minnesota, or Missouri, there’s a different address. As well as for Kentucky, Tennessee, Florida, South Carolina, and Georgia. You can find these addresses on their site.

More about Charlotte Russe Returns:

Charlotte Russe

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Send your returns with a traceable carrier such as USPS, UPS, or FedEx to avoid the product getting lost in transit. Once the product is well received and processed in their warehouse you’ll get a “Notice of Refund” via email with a copy of the refund processed within 5 to 7 days of the return.

Note that online returns are only eligible for refunds and not exchanges. All intimate apparel, cosmetics, swimwear, and jewelry are final sale and aren’t eligible for exchanges, returns, or refunds. All final sale goods can’t be returned or exchanged either. Lastly, if you bought an item via Amazon, you can return it for an exchange or refund.

Items purchased under buy one get one free promotion can be exchanged in-store and are eligible for full refunds. If you receive a damaged or defective item in your order, you reach out to their Customer Service team at [email protected] .com with a photo of the item.

Lastly, depending on the holiday, the brand will also give a detailed return policy as to when and how you can ship back items to their warehouse.

Promotions & Discounts

Charlotte Russe

Buy Now At Charlotte Russe

The brand offers charlotte russe coupons and discount codes to help you save even more money. The discount codes are to be input during checkout so they can reflect.

Another promotion is by getting gift cards. You can purchase one at the store and redeem them for lower prices. Unfortunately, these gift cards can only be redeemed in-store, as at the time of writing this review the brand isn’t yet able to redeem the cards or discount cards online.

The last promotions you can get are seasonal discounts such as during Valentine’s, Easter, November Black Friday, Thanksgiving, or Christmas.

Contact Charlotte Russe

Charlotte Russe

Buy Now At Charlotte Russe

Your first communication line is to send their customer service team an email at [email protected] .com. you can also contact them via their in-store customer service email at [email protected] .com.

Charlotte Russe Review: Editors Verdict

From the Charlotte Russe review above, you may still be 50/50 about shopping with them. Well, we can say your shopping experience will not be similar to another. And while many do complain about poor customer service, poorly manufactured clothes, and a horrible returns policy, there are two sides to each coin.

Shop with Charlotte Russe and enjoy a unique set of clothing, footwear, and accessories.

Looking for other fashion pieces to upgrade your wardrobe? Check out our reviews of Modes, Gil Rodriguez and Pretty Little Thing.

Charlotte Russe FAQ

Charlotte Russe

Buy Now At Charlotte Russe

Does Charlotte Russe have a Student Discount?

No, unfortunately, Charlotte Russe doesn’t offer a student discount.

I Am a Fashion Blogger/Influencer, How Can I Collaborate with Charlotte Russe?

You can work with Charlotte Russe via their affiliate program that works with bloggers and influencers to help market their brand. To collaborate with them, you can send them an email via [email protected] .com explaining your intent to work with them and who you are. You’d also have to include your web URL for bloggers and your Instagram profile for influencers.

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